Privacy Policy

Privacy Policy

Introduction

At https://englewood-biofeedback-therapy.denvermentalhealthcare.com, we are committed to protecting your privacy and ensuring that your personal information is handled with utmost care and transparency. This Privacy Policy explains how we collect, use, and safeguard the data of our users, in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and use, and we encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy outlines the practices related to:

  • User accounts and authorized access to our services
  • Website visits and interactions
  • Communication from us, including marketing materials, newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration date, and CVV.
  • Financial Information: Records of financial transactions and account balances (anonymized where possible).
  • Purchase Information: Items or services bought from us, including quantities and prices.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser fingerprints to recognize your device.
  • Location Data: Geolocation information if you choose to share it or if accessed through location-based services.
  • Feedback: Comments, reviews, surveys, and any other user-generated content.
  • Social Media Information: Data from social media platforms when users interact with our content on these sites.
  • Product Information: Details about products viewed, added to carts, or purchased on our website.

We obtain this data through various methods, including direct user input, tracking technologies, and information provided by third parties.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating the website and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage to improve our services and content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this Privacy Policy, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes
  • Protecting our rights

Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your personal data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners
  • Regular security audits and updates
  • Training for our staff on privacy and security best practices

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the processing of your personal data in specific situations.
  • Portability: Obtaining a copy of your personal data for reuse elsewhere.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing certain data processing activities.

To exercise these rights or for data-related queries, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any questions regarding privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Address: Englewood Biofeedback Therapy, [Street Address], Denver, CO, USA